Motor Claims Third Party Intervention Specialist

2 weeks ago


Manchester, United Kingdom MPJ Recruitment Ltd Full time
Position: Third Party Intervention Motor Claims Handler

Salary: £24,000 to £26,000 (Dependent on Experience)

Working Hours: Monday to Friday, 08:30am to 17:00pm.

Location: Manchester City Centre (Office Based)

MPJ Recruitment Ltd is currently representing a distinguished insurance and underwriting firm within the motor insurance sector.

Our client operates in the General Insurance & Broking domains of the insurance claims landscape, with a management team that possesses over 50 years of industry expertise.


We are on the lookout for driven and enthusiastic Third Party Intervention Motor Claims Handlers to join our team. You will collaborate with various internal and external stakeholders to ensure optimal outcomes for our clients.


If you have experience in handling the First Notification of Loss aspect of motor claims, we encourage you to reach out.


Key Responsibilities:

  • Conducting outbound communications aimed at effectively engaging third parties to meet commercial objectives.
  • Reducing costs associated with captures by identifying the needs of third parties and adhering to established procedures.
  • Assisting in the follow-up process for claims management and minimizing claims expenditures.
  • Ensuring thorough processing of all claims with a focus on identifying potential fraud, exaggeration, and indemnity issues.
  • Evaluating claims processes and suggesting enhancements. You will also be responsible for identifying missed opportunities, leakage, and areas needing improvement.
  • Providing support for technical intervention claims matters, including inquiries, escalated customer scenarios, and liability referrals.
  • Promoting and sharing best practices within the team.

Candidate Profile:

  • A genuine commitment to enhancing the third-party claims experience.
  • Prior experience in Motor Claims Handling and Third Party Capture Claims Handling in a comparable role.
  • Persistent and determined in achieving successful captures.
  • A knack for problem-solving and devising innovative solutions to complex challenges.
  • Capable of thriving in a professional environment and adaptable to change.
  • Willing to share knowledge and insights with team members.


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