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Global Customer Experience Leader

2 months ago

London, Greater London, United Kingdom Infopro Digital Automotive Full time

Job Summary:

Infopro Digital Automotive is seeking a highly skilled Global Customer Experience & Relationship Leader to join our Consumer division. As a key member of our team, you will be responsible for leading our customer experience strategy and building strong relationships with our clients.

Key Responsibilities:

  • Develop and implement a customer-centric approach to drive business growth and customer satisfaction
  • Build and maintain strong relationships with key clients and stakeholders
  • Collaborate with cross-functional teams to identify and address customer needs
  • Monitor and analyze customer feedback to inform business decisions
  • Stay up-to-date with industry trends and best practices to ensure our customer experience strategy remains competitive

Requirements:

  • Proven experience in customer experience leadership or a related field
  • Strong communication and interpersonal skills
  • Ability to analyze complex data and make informed business decisions
  • Experience working in a fast-paced, dynamic environment
  • Strong business acumen and understanding of the automotive industry

What We Offer:

Infopro Digital Automotive offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced customer experience professional looking to join a dynamic team, please submit your application.