Sales Associate

2 weeks ago

Chester, Cheshire, United Kingdom REISS Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss in Chester. As a Sales Associate, you will be responsible for delivering exceptional customer service and supporting our management team to achieve sales and operational goals.

Key Responsibilities
  • Provide a premium and tailored customer service experience
  • Offer in-depth knowledge of the brand and our products
  • Communicate effectively with customers, team members, and management
  • Maintain visual standards
  • Act as a Reiss Brand Ambassador
Requirements
  • A passion for premium or luxury products
  • Previous experience in a customer-facing environment
  • Ability to see things through the customer's eyes
  • Excellent customer service skills
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Excellent communication and interpersonal skills
  • Excellent organisational and decision-making skills
  • Be a team player
  • Good written and verbal communication skills
What We Offer
  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family friendly policies including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme
  • Career development opportunities
About Us

Reiss is a leading luxury brand with a strong presence in over 230 locations internationally. We are committed to providing exceptional customer service and creating a positive work environment for our employees.

We believe in the importance of diversity and inclusion in the workplace and strive to create a culture that is fair, transparent, and promotes equality of opportunity for all candidates.

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