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Sales Associate

2 months ago

Chester, Cheshire, United Kingdom REISS Full time

About Reiss

We're a leading luxury brand with a passion for premium products and exceptional customer service. Our continued success is built on our commitment to sustainability, quality, and timeless elegance.

The Role

We're seeking a Sales Associate to join our team in Chester. As a key member of our retail team, you'll be responsible for delivering a premium customer service experience and supporting our management team to achieve sales and operational goals.

Key Responsibilities

  • Provide in-depth knowledge of our brand and products to customers
  • Communicate effectively with customers, team members, and management
  • Maintain visual standards and act as a Reiss Brand Ambassador
  • Deliver a tailored customer service experience

What We're Looking For

  • A passion for premium or luxury products
  • Previous experience in a customer-facing environment
  • Excellent customer service skills and ability to see things from the customer's perspective
  • Flexibility and ability to adapt to changing priorities

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family-friendly policies including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme
  • Career development opportunities