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Sales Associate

2 months ago

Chester, Cheshire, United Kingdom REISS Full time

About Reiss

We're a leading luxury brand with a passion for premium products and exceptional customer service. Our continued success is built on our commitment to quality, sustainability, and timeless elegance.

The Role

We're seeking a Sales Associate to join our team in Chester, working on a full-time basis. As a Sales Associate, you'll be responsible for delivering a premium customer service experience, providing in-depth knowledge of our brand and products, and supporting our management team to achieve sales and operational goals.

Key Responsibilities

  • Deliver exceptional customer service and provide tailored solutions to meet customer needs
  • Develop and maintain in-depth knowledge of our brand and products
  • Communicate effectively with customers, team members, and management
  • Maintain visual standards and ensure a high-quality store environment
  • Act as a Reiss Brand Ambassador, promoting our values and products

What We're Looking For

We're looking for someone with a passion for premium or luxury products, previous experience in a customer-facing environment, and excellent customer service skills. You'll need to be able to see things from the customer's perspective, be flexible, and adapt to changing priorities. Excellent communication and interpersonal skills are essential, as well as the ability to work in a fast-paced retail environment.

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family-friendly policies, including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme
  • Career development opportunities