Customer Support Specialist
2 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, UK.
Key Responsibilities:- Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.
- Resolve customer issues efficiently, escalating when necessary to ensure customer satisfaction.
- Process customer orders, manage account information, and maintain accurate records of customer interactions.
- Collaborate with internal teams to ensure seamless customer experience.
- Perform administrative tasks as required.
- Previous experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Opportunities for training and development, with a supportive work environment.
- Flexible working options, including remote work arrangements.
If you are passionate about delivering exceptional customer service and have a strong desire to succeed in a dynamic team, we encourage you to apply for this exciting opportunity.
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Customer Service Specialist
4 weeks ago
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Customer Support Coordinator
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Customer Support Coordinator
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Customer Support Coordinator
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Ellesmere Port, Cheshire, United Kingdom Canal & River Trust Full timeJob Title: Customer Support AdministratorJob Summary:We are seeking a highly skilled Customer Support Administrator to join our team at the Canal & River Trust. As a key member of our regional team, you will be responsible for delivering exceptional customer service and support to our customers, ensuring that their needs are met and exceeded.Key...
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Customer Support Coordinator
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Customer Support Coordinator
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Customer Service Specialist
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