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Property Operations Manager
2 months ago
We are seeking a highly organized and communicative Property Operations Manager to oversee the management of our residential property portfolio and a 48-room hotel. The successful candidate will work closely with the General Manager to ensure the smooth operation of our properties, promoting best practices, ensuring compliance, and driving growth within the organization.
Key Responsibilities:
• Oversee hotel operations, including reservations, housekeeping, and guest services, ensuring high standards and resolving guest issues.
• Manage residential rental properties, including tenant relations, viewings, tenancy start/end processes, inspections, and maintenance coordination.
• Ensure compliance with company policies, maintain strong communication with clients and tenants, and handle complaints professionally.
• Support staff management, including hiring, training, performance management, and rota scheduling.
• Perform property inspections, ensuring compliance with safety regulations, and manage both planned and reactive maintenance.
Requirements:
• Strong organizational and communication skills.
• Ability to work independently and collaboratively.
• Flexibility to work weekends as required. This is a hands-on, customer-facing role requiring flexibility, attention to detail, and excellent people management skills.
