National Account Manager

3 weeks ago

London, Greater London, United Kingdom Shiseido Full time

MISSION

Assist the team in executing operational tasks across various accounts while taking charge of specific client relationships.

ABOUT SHISEIDO GROUP

Our mission: Beauty Innovations for a Better World

Established in 1872 in Japan, Shiseido Group ranks among the top five cosmetics firms globally, dedicated to inspiring a life enriched by beauty and culture. With operations in 120 countries and a diverse workforce of 42,000 employees representing 70 nationalities, Shiseido offers an exceptional array of skincare, makeup, and fragrance brands, boasting a projected turnover exceeding £7.0 billion. As we celebrate 150 years of heritage, Shiseido continues to innovate, delivering high-quality, safe, and groundbreaking cosmetics that resonate with consumers worldwide, in alignment with our mission: Beauty Innovations for a Better World.

Shiseido is recognized as the most awarded company for innovation, holding a remarkable record of 31 FSCC Awards.

ABOUT SHISEIDO UK & IRELAND

Shiseido UK & Ireland plays a pivotal role in the EMEA region, being the largest affiliate and spearheading the digital transformation agenda with a team of local experts. We are continually evolving our retail presence in the fourth largest beauty market globally.

STRATEGIC OBJECTIVES

  • Utilize our unique portfolio of premium beauty brands across all three categories.
  • Remain agile and seize new retail opportunities.
  • Make customer-centric decisions.
  • Foster a positive work environment in the beauty sector.

KEY RESPONSIBILITIES

  • Oversee daily administrative management of key accounts, supporting senior management.
  • Assist in the organization of retailer promotions and activations.
  • Compile and analyze weekly sales data, providing performance insights to management.
  • Maintain retailer catalogs, including updates on product discontinuations and sales packages.
  • Ensure timely tracking of all launch elements and communicate updates to retailers.
  • Support the new store opening process, collaborating with management to ensure smooth transitions.
  • Review retailer orders for fulfillment and resolve any quota issues.
  • Manage retailer-specific execution of excess inventory and obsolete stock.

ACCOUNT MANAGEMENT

  • Under supervision, take on account management responsibilities for designated key accounts.
  • Develop, present, and implement strategies to meet retail and gross sales targets.
  • Secure orders for new product launches and events.
  • Communicate brand updates and news to retailers as directed.
  • Build and maintain strong relationships with key retail partners to enhance business collaboration.

PROFILE, SKILLS, AND EXPERIENCE REQUIRED

  • Proficient in Excel.
  • Commercially astute with the ability to drive business performance.
  • Effective time management skills with the ability to plan for contingencies.
  • Excellent written and verbal communication skills, adaptable for various audiences.
  • Team-oriented with the capacity to respond to rapidly changing demands.
  • Strong planning and organizational abilities.
  • Alignment with the group's core working principles: Think Big, Take Risks, Collaborate, Be Open, Act with Integrity, Be Accountable, Celebrate Success.

BENEFITS

  • Generous holiday allowance plus bank holidays.
  • Option to purchase additional holiday days.
  • Special leave for significant life events.
  • Contributory pension scheme with matching contributions.
  • Performance-related bonus structure.
  • Private medical insurance.
  • Enhanced parental leave benefits.
  • Product allocation and discounts.
  • Life assurance coverage.
  • Flexible working arrangements.
  • Wellbeing initiatives.
  • Regular performance and development reviews to support career progression.

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