Reception and Office Coordinator

5 days ago


Cambridge, Cambridgeshire, United Kingdom Costello Medical Full time
About the Role

We are seeking a highly organized and detail-oriented Reception and Office Administrator to join our dynamic team in Cambridge. As a key member of our Facilities team, you will play a vital role in ensuring the smooth day-to-day operation of our office, providing exceptional customer service, and upholding our high standards of professionalism.

Key Responsibilities
  • Manage the virtual telephone switchboard and monitor messages via the Facilities team inbox
  • Greet visitors to the office with a high level of friendliness and professionalism
  • Ensure a safe, tidy, and professional environment, including managing the kitchen to a high standard
  • Book visitors onto the appropriate security system(s) for all our UK offices
  • Build relationships with service providers and suppliers, as well as liaise with the building's management team
  • Purchase general supplies, such as kitchen consumables and stationery
  • Assist with the organization of internal and external events, such as client meetings and office socials
  • Maintain the company's asset management system and associated processes
  • Perform basic health and safety checks, for which training will be provided
  • Provide ad-hoc support to the Facilities Management Assistant and the wider Operations team, where required
What We Offer
  • A competitive starting salary of £25,700 per annum
  • A discretionary profit share bonus paid twice per year
  • Flexible working hours
  • 25 days' annual leave plus bank and public holidays
  • A flexible benefits scheme offering additional holiday, cash payments, and pension contributions
  • 4% employer pension contributions
  • Private Medical Insurance offering comprehensive cover on a 'medical history disregard' basis
  • Paid study leave and funding for external qualifications
  • A Cycle to Work scheme and an interest-free travel loan scheme
  • Critical Illness Cover, Income Protection, and Life Assurance
  • Access to an Employee Assistance Programme
  • Discounted gym memberships
  • Comprehensive travel insurance
  • Regular company-funded social activities
Requirements

We are looking for a motivated and proactive individual who is eager to take on new challenges and contribute innovative ideas to the ongoing development of our Facilities function. Essential requirements for the role include:

  • Strong organizational skills, including the ability to plan and prioritize your own time and communicate this to others
  • Excellent levels of productivity and the flexibility to respond to changing deadlines
  • The ability to work confidently on your own and with a high degree of autonomy
  • Exceptional attention to detail and high professional standards
  • Excellent written and verbal communication skills
  • A passion for and dedication to providing excellent customer service in a facilities role
  • A friendly and approachable demeanor
  • Experience using Microsoft Office

While some experience as a Reception and Office Administrator or in a related role is desirable, we also welcome applications from individuals who are looking to start their career in facilities or take the next step in their professional journey, becoming part of a friendly and inclusive company committed to providing opportunities for professional development and growth.



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