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Reception & Office Coordinator

2 months ago

Cambridge, Cambridgeshire, United Kingdom Costello Medical Full time
About the Role

We are seeking a highly organized and detail-oriented Reception & Office Administrator to join our team at Costello Medical. As a key member of our Facilities team, you will be responsible for ensuring the smooth day-to-day operation of our Cambridge office.

Key Responsibilities
  • Front Desk Management: Greet visitors, manage the virtual telephone switchboard, and monitor messages via the Facilities team inbox.
  • Office Maintenance: Ensure the office is safe, tidy, and professional, including managing the kitchen to a high standard.
  • Visitor Management: Book visitors onto the appropriate security system(s) for all our UK offices.
  • Relationship Building: Build relationships with service providers and suppliers, as well as liaise with the building's management team.
  • Supply Management: Purchase general supplies, such as kitchen consumables and stationery.
  • Event Support: Assist with the organization of internal and external events, such as client meetings and office socials.
  • Asset Management: Maintain the company's asset management system and associated processes.
  • Health and Safety: Perform basic health and safety checks, for which training will be provided.
  • Support and Collaboration: Provide ad-hoc support to the Facilities Management Assistant and the wider Operations team, where required.
Requirements
  • Strong Organizational Skills: Ability to plan and prioritize your own time and communicate this to others.
  • Excellent Productivity: Ability to work confidently on your own and with a high degree of autonomy.
  • Attention to Detail: Exceptional attention to detail and high professional standards.
  • Excellent Communication: Excellent written and verbal communication skills.
  • Customer Service Focus: Passion for, and dedication to, providing excellent customer service in a facilities role.
  • Technical Skills: Experience using Microsoft Office.
What We Offer
  • Competitive Salary: A starting salary of £25,700 per annum.
  • Discretionary Bonus: A discretionary profit share bonus paid twice per year.
  • Flexible Working Hours: Flexible working hours.
  • Annual Leave: 25 days' annual leave plus bank and public holidays.
  • Benefits Scheme: Flexible benefits scheme offering additional holiday, cash payments, and pension contributions.
  • Pension Contributions: 4% employer pension contributions.
  • Private Medical Insurance: Private Medical Insurance which offers comprehensive cover on a 'medical history disregard' basis.
  • Study Leave: Paid study leave and funding for external qualifications.
  • Cycle to Work Scheme: Cycle to Work scheme and an interest-free travel loan scheme.
  • Critical Illness Cover: Critical Illness Cover, Income Protection, and Life Assurance.
  • Employee Assistance Programme: Access to an Employee Assistance Programme.
  • Discounted Gym Memberships: Discounted gym memberships.
  • Comprehensive Travel Insurance: Comprehensive travel insurance.