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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Baggage & Courier team as a Customer Service Representative/Sales Account Handler. This role will involve managing customer inquiries, providing quotes, and coordinating with couriers and operations to schedule jobs.
Key Responsibilities:
- Initiate contact with customers and manage inquiries
- Provide quotes for the Baggage/Courier department (for moves under 20 pieces)
- Follow up with customers to convert inquiries into bookings
- Coordinate with couriers and operations to schedule jobs
- Deliver excellent customer service throughout the removal process
- Handle payments and required shipping documents
- Assist with customer queries
- Support warehouse duties, including package labeling and warehouse organization
About the Role:
This is a fantastic opportunity for someone who enjoys a customer-facing role with a mix of sales and operational responsibilities. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.
What We Offer:
We believe in providing a supportive and dynamic work environment that allows our employees to grow and develop their skills. As a valued member of our team, you can expect:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and friendly team environment
How to Apply:
If you are interested in this exciting opportunity, please submit your application, including your resume and a cover letter, to us today. We look forward to hearing from you
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