Restaurant Operations Manager
1 month ago
Job Summary:
The Restaurant Manager is a key member of our restaurant leadership team, responsible for ensuring the smooth operation of our restaurant. This includes partnering with other team members to create a superior guest and employee experience, growing sales, and increasing profitability.
Key Responsibilities:
- Lead the culinary team to ensure effective service systems and provide shift leadership to all employees.
- Supervise approximately 15-20 culinary employees on a day-to-day basis.
- Provide overall direction for all employees in the restaurant as needed.
Leadership Competencies:
- Acts with character and integrity.
- Communicates with impact.
- Coaches for performance.
- Connects and engages with others.
- Focuses on guest service.
- Sets high standards of excellence.
- Creates accountability for performance.
- Plans and organizes.
- Leads teams.
Qualifications:
- High School Diploma (or equivalent) required.
- Degree in Management, food service, or a hospitality-related field preferred.
Key Skills and Experience:
- Knowledge of PeopleSoft, Labor Management System, Talent Acquisition System, Kitchen Display System, Table Management System, and Inventory and Ordering Systems.
- Knowledge of Culinary Back Office Systems.
- Able to use appropriate labor reports and staffing guidelines.
- Experience creating schedules for hourly employees.
- High level of attention to detail.
- Excellent communication skills with all levels of employees within the restaurant as well as with guests.
- Excellent planning and organization skills.
Preferred Skills and Experience:
- 3 years of experience supervising the culinary or service operations of a full-service restaurant and a formal education in the hospitality industry.
- Proven ability to lead the overall culinary or guest service experience.
- 2 years of experience recruiting, selecting, and retaining hourly employees.
- Experience training, coaching, and developing hourly employees to ensure they can perform to the best of their abilities.
- Experience setting high standards and holding employees accountable for meeting those standards.
- Ability to develop service improvement or culinary plans based on business and service results.
Important Note:
We do not provide sponsorship opportunities or international relocation.
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