Tech Support Specialist

4 weeks ago


London, Greater London, United Kingdom Skillsbay Limited Full time
Job Title: Tech Bar Resource

We are seeking a highly skilled and experienced Tech Bar Resource to join our team at Skillsbay Limited. As a Tech Bar Resource, you will be responsible for providing technical support, troubleshooting, and printer support to internal and external stakeholders.

Key Responsibilities:
  • Provide technical support and troubleshooting services to internal and external stakeholders
  • Offer printer support and maintenance services
  • Collaborate with team members and clients to ensure effective communication and project delivery
  • Work in a fast-paced environment to meet deadlines and deliver high-quality results
Requirements:
  • 5 years of experience supporting Windows products
  • 3 years of experience supporting MACs
  • Service Now exposure - 2 years
  • Strong technical support and troubleshooting skills
  • Excellent customer service and communication skills
  • Ability to work effectively in a team and collaborate with clients
  • Relevant certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, etc.
  • Excellent problem-solving and analytical skills
  • Attention to detail and ability to prioritize tasks
  • SC Cleared
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • The opportunity to work with a leading digital transformation consultancy


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