Operations Scheduling Officer

4 weeks ago


Borehamwood, Hertfordshire, United Kingdom UK Power Networks Full time

Position Overview

The Fault Management Coordinator will be responsible for overseeing the scheduling and allocation of resources within the Network Operations team. This role is essential for ensuring efficient operations and will be based in a dynamic office environment.

Compensation and Benefits

Attractive salary package with additional allowances, including:

  • Annual Leave
  • Personal Pension Plan with employer contributions
  • Tenancy Loan Deposit scheme
  • Tax-efficient benefits such as a cycle to work scheme
  • Season ticket loan
  • Occupational Health support
  • Discounts on various retail products
  • Access to sports and social clubs
  • Employee Assistance Programme

Role Responsibilities

The successful candidate will collaborate with Schedulers, Field Staff Supervisors, and Field Teams to ensure optimal resource utilization and service delivery. Key responsibilities include:

  • Efficiently scheduling staff, both direct and contractors, within the designated region.
  • Utilizing work management tools to assist in the issuance and completion of tasks.
  • Maintaining communication with internal and external stakeholders to resolve queries and ensure compliance with service standards.
  • Documenting and coordinating compliance with Electricity Guaranteed Standards.
  • Managing workloads effectively and ensuring timely updates to scheduling systems.

Qualifications and Skills

Ideal candidates will possess:

  • A foundational understanding of network operations and job types.
  • Proficiency in various software applications, including Word and Excel.
  • Strong teamwork and problem-solving abilities.
  • A flexible approach to work and hours.
  • Commitment to safety and environmental considerations.

Health & Safety Commitment

All employees are expected to understand and manage health and safety risks associated with their work. This includes adhering to necessary controls to ensure a safe working environment for themselves and others.

Equal Opportunity Statement

We are dedicated to fostering an inclusive workplace and encourage applications from individuals of all backgrounds.


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