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Operational Training Specialist
2 months ago
The core purpose of this role is to train and coach new starters and existing staff, in accordance with Operational procedures. As a key member of the Pinnacle Pet Group Limited team, the Operational Training Specialist will work collaboratively with colleagues to deliver a first-class, professional service to the Operational teams, ensuring that all training records are accurate and up-to-date.
Key Responsibilities:- Design and deliver training programs for Operational staff, assessing training needs and developing training materials.
- Deliver presentations, identify skill gaps, and conduct training to ensure staff meet the required standard.
- Audit new staff members to ensure they meet the required standard and provide feedback and coaching as needed.
- Collaborate with the team to ensure a seamless and professional service is delivered to Operational teams.
This is a 12-month secondment/Fixed Term Contract position. The successful candidate will be based remotely with an office in Hertfordshire available for occasional use.
