Field Technical Support Specialist

1 week ago


Glasgow, Glasgow City, United Kingdom Briggs Equipment Ltd Full time £42,000 - £46,000

Job Title: Field Technical Support

About Us: Briggs Equipment Ltd is a leading provider of asset management and maintenance solutions across the UK and Ireland.

Job Description:

We are seeking a skilled Field Technical Support professional to join our team. As a key member of our organization, you will be responsible for providing technical support to our customers, ensuring their equipment is running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and on-site visits
  • Diagnose and resolve technical issues with equipment
  • Perform routine maintenance and repairs on equipment
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and procedures

Requirements:

  • Strong technical knowledge of equipment and systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong analytical and troubleshooting skills
  • High school diploma or equivalent required; technical degree or certification preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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