Field Technical Support Specialist
1 week ago
Job Title: Field Technical Support
About Us: Briggs Equipment Ltd is a leading provider of asset management and maintenance solutions across the UK and Ireland.
Job Description:
We are seeking a skilled Field Technical Support professional to join our team. As a key member of our organization, you will be responsible for providing technical support to our customers, ensuring their equipment is running smoothly and efficiently.
Key Responsibilities:
- Provide technical support to customers via phone, email, and on-site visits
- Diagnose and resolve technical issues with equipment
- Perform routine maintenance and repairs on equipment
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain technical documentation and procedures
Requirements:
- Strong technical knowledge of equipment and systems
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong analytical and troubleshooting skills
- High school diploma or equivalent required; technical degree or certification preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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