Customer Demand Analyst

4 days ago


Ashford, Kent, United Kingdom Brakes Full time

{"h1": "Customer Demand Analyst Role at Brakes
", "p": "At Brakes, we are seeking a skilled Customer Demand Analyst to join our Demand Planning team on a full-time, permanent basis. This role is based at our Ashford office, which offers excellent transport links and a free car park for colleagues.
", "ul": [{"li": "Create and maintain system-generated forecasts for a defined area of responsibility to drive continuous improvement to company-set targets."}, {"li": "Analyze sales history, seasonal events, and forthcoming activities to generate an optimal demand signal."}, {"li": "Manage forecasting processes at both detail and aggregated levels, utilizing the best-fit statistical model."}, {"li": "Collaborate with other teams to drive good communication and improvements in the demand forecast signal."}, {"li": "Communicate changes to the forecast to supply chain colleagues."}, {"li": "Apply root cause analysis techniques to establish underlying causes of KPI shortfalls and implement improvement plans to rectify."}, {"li": "Support the governance of customer insights/business intelligence."}, {"li": "Support projects in Demand Planning and around the business as required."}], "h2": "About the Role
", "p": "The ideal candidate will have high numeracy, analytical, and problem-solving skills, with a detailed understanding of Excel, particularly pivot tables, v-lookups, SQL, and Power Query experience. Excellent communication skills and customer service skills are also essential for this role."}



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