ITIL Service Lead
2 weeks ago
We are seeking a highly skilled ITIL Service Lead to join our team at Staffordshire Police. As a key member of our IT operations team, you will be responsible for overseeing the provision of excellent IT customer services across the force.
Key Responsibilities- Vendor Management: Ensure the effective management of contracts and supply chain to maximize value for the force.
- Incident and Problem Management: Lead the establishment of root cause analysis and resolution of problems.
- Change Management: Enable beneficial changes to be made with minimum disruption to IT services.
- Configuration Management: Maintain accurate information about configuration items required to deliver IT services.
- Release Management: Ensure the integrity of the live environment is protected and correct components are released.
- Asset Management: Ensure accurate information about technology assets is maintained.
- Service Transition: Accept products, assess readiness, and make recommendations on go-live and early-life support.
You will have significant experience in overseeing IT change and/or release management in a large organization, as well as being competent in best practice change management methodologies. You will also have excellent stakeholder management skills and communication skills.
We are looking for someone who holds ITIL v3 or v4, a recognized project management qualification, and a postgraduate qualification or equivalent experience. If you are a motivated and experienced professional looking to advance your career, we encourage you to apply.
How to ApplyReady to take the next step in your career? Apply online now or get in touch with Talent to discuss joining Staffordshire Police and helping transform Digital Policing.
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ITIL Service Lead
2 days ago
Lichfield, Staffordshire, United Kingdom Talent Full timeITIL Service Lead OpportunityWe are seeking a highly skilled ITIL Service Lead to join our team at Staffordshire Police. As a key member of our IT department, you will be responsible for overseeing the provision of excellent IT customer services across the force.Key Responsibilities:Manage vendor relationships to ensure maximum value and effective contract...
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ITIL Service Lead
2 days ago
Lichfield, Staffordshire, United Kingdom Talent Full timeITIL Service Lead OpportunityWe are seeking a highly skilled ITIL Service Lead to join our team at Staffordshire Police. As a key member of our IT department, you will be responsible for overseeing the provision of excellent IT customer services across the force.Key Responsibilities:Manage vendor relationships to ensure maximum value and effective contract...
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Service Transition Manager
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