Retail Team Lead
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Store Operations Manager to join our team at Superdrug. As a Store Operations Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service
- Develop and implement effective store operations strategies to drive sales growth and improve customer satisfaction
- Collaborate with the store management team to achieve business objectives and improve store performance
- Recruit, train, and develop retail staff to ensure they have the skills and knowledge required to deliver exceptional customer service
- Monitor and control store expenses to ensure they are within budget
Requirements:
- Previous experience in a retail management role, preferably in a similar industry
- Proven track record of achieving sales targets and improving customer satisfaction
- Excellent leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Strong analytical and problem-solving skills
What We Offer:
- Competitive salary up to £40,000 per annum
- Up to 25% bonus of your salary
- 30% staff discount
- Up to 33 days annual leave
- Excellent training and internal progression opportunities
- Pension and life assurance
- Reward and recognition scheme and long service awards
- Employee assistance programme with Retail Trust
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
About Us:
Superdrug is a leading health and beauty retailer with a strong commitment to customer service and sales growth. We are passionate about delivering exceptional customer experiences and driving business success through effective store operations and team leadership.
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