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Drive Revenue Growth and Customer Success as a Commercial Director
Playtech Sports is seeking a dynamic and experienced Commercial Director to spearhead our commercial strategy and drive revenue growth. You will be the driving force behind building and maintaining strong relationships with key customer stakeholders, ensuring their success while maximizing Playtech Sports' market presence.
Your Mission:- Serve as the primary point of contact for all commercial matters, fostering collaborative partnerships with our valued customers.
- Develop and execute a comprehensive revenue strategy, identifying key performance indicators (KPIs) and implementing initiatives to achieve ambitious targets.
- Cultivate strong customer relationships, driving retention through exceptional service and upselling opportunities across our diverse product portfolio.
- Proactively identify and pursue new business avenues, expanding Playtech Sports' reach within the dynamic sports betting landscape.
- Champion best practices and product adoption among our customers, ensuring they leverage the full potential of our innovative solutions.
- Provide insightful internal and external reports, effectively communicating key performance metrics and strategic insights.
- Lead and manage the feature development process, aligning product enhancements with market demands and customer feedback.
To excel in this role, you possess a proven track record of success in commercial leadership within the sports betting industry. Your deep understanding of both retail and digital sports betting operations, coupled with your expertise in data feeds and provider relationships, will be invaluable.
- Demonstrated experience in key account management, operating strategically and tactically to drive customer satisfaction and revenue growth.
- A strong network within the sports industry, including operators, stakeholders, and key decision-makers.
- Exceptional communication and interpersonal skills, enabling you to build rapport and effectively collaborate with diverse audiences.
- Proven ability to work independently and take initiative, managing multiple projects simultaneously while meeting deadlines consistently.
- A passion for the sports betting industry and a commitment to delivering exceptional customer experiences.
At Playtech Sports, we value reliability, positivity, and professionalism. We foster a collaborative environment where individuals are empowered to contribute their best work and make a meaningful impact. If you are a driven and results-oriented professional seeking to shape the future of sports betting, we encourage you to apply.
