Second Line Support Specialist

1 month ago


Gloucester, Gloucestershire, United Kingdom Gl Full time £33,000

Technical Support Role

We are seeking a skilled Technical Support Specialist to join our team at Gl in Gloucester. As a key member of our IT department, you will provide onsite user, application, and hardware support for all IT problems and issues from diagnosis to resolution.

About the Role

You will be responsible for maximising end-user productivity through effective management and resolution of incidents and the timely fulfilment of service requests, maintaining agreed service levels.

Key Skills

  • Microsoft Desktop OS
  • Troubleshooting issues
  • Active Directory
  • Networking
  • M365, Sharepoint Intune experience

What You Can Expect

  • £33,000 salary
  • Upskilling and training opportunities
  • 5% pension contribution
  • Health insurance packages


  • Gloucester, Gloucestershire, United Kingdom Gl Full time

    About the RoleWe are seeking a skilled Second Line Support Engineer to join our team at Gl in Gloucester. As the sole point of contact onsite, you will provide technical support for all IT problems and issues, from diagnosis to resolution.Your primary objective will be to maximise end-user productivity by effectively managing and resolving incidents, and...


  • Gloucester, Gloucestershire, United Kingdom Gl Full time

    About the RoleWe are seeking a skilled Second Line Support Engineer to join our team at Gl in Gloucester. As the sole point of contact onsite, you will provide technical support for all IT problems and issues, from diagnosis to resolution.Your primary objective will be to maximise end-user productivity by effectively managing and resolving incidents, and...


  • Gloucester, Gloucestershire, United Kingdom Gl Full time

    About the RoleWe are seeking a skilled Second Line Support Engineer to join our team at Gl in Gloucester. As the sole point of contact onsite, you will provide technical support for all IT problems and issues, from diagnosis to resolution.Your primary responsibility will be to maximise end-user productivity by effectively managing and resolving incidents,...


  • Gloucester, Gloucestershire, United Kingdom Gl Full time

    About the RoleWe are seeking a skilled Second Line Support Engineer to join our team at Gl in Gloucester. As the sole point of contact onsite, you will provide technical support for all IT problems and issues, from diagnosis to resolution.Your primary responsibility will be to maximise end-user productivity by effectively managing and resolving incidents,...

  • IT Support Specialist

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: IT TechnicianJoin Hays Specialist Recruitment Limited as an IT Technician and take on a challenging role that requires technical expertise and problem-solving skills.Key Responsibilities:Provide first- and second-line technical support to ensure seamless IT operations.Assist in the implementation and maintenance of business applications,...

  • IT Support Specialist

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: IT TechnicianJoin Hays Specialist Recruitment Limited as an IT Technician and take on a challenging role that requires technical expertise and problem-solving skills.Key Responsibilities:Provide first- and second-line technical support to ensure seamless IT operations.Assist in the implementation and maintenance of business applications,...


  • Gloucester, Gloucestershire, United Kingdom In Technology Group Full time

    Job Title: First Line Support TechnicianLocation: Fully OnsiteEmployment Type: Full-TimeWe are seeking a highly skilled First Line Support Technician to join our team at In Technology Group. As a First Line Support Technician, you will be responsible for providing technical support for a variety of IT issues, including software, hardware, and network...


  • Gloucester, Gloucestershire, United Kingdom In Technology Group Full time

    Job Title: 2nd Line IT Support ProfessionalJob Summary: We are seeking a skilled 2nd Line IT Support Professional to join our team at In Technology Group Ltd.Key Responsibilities:* Diagnose and resolve complex second line issues effectively* Provide exceptional support across various platforms* Collaborate with team members on escalation matters when...

  • IT Support Specialist

    2 weeks ago


    Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: IT Support SpecialistAt Babcock International Group, we're working to create a safe and secure world, together. As an IT Support Specialist, you'll play a vital role in our Ashchurch site, providing first and second-line support for bespoke systems.The RoleAs an IT Support Specialist, you'll be responsible for:System commissioning and...

  • IT Support Specialist

    2 weeks ago


    Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: IT Support SpecialistAt Babcock International Group, we're working to create a safe and secure world, together. As an IT Support Specialist, you'll play a crucial role in delivering bespoke IT solutions to our clients.The RoleAs an IT Support Specialist, you'll be responsible for providing first and second-line support for our clients' niche...


  • Gloucester, Gloucestershire, United Kingdom In Technology Group Full time

    Job Title: Technology Support RoleLocation: OnsiteJob Overview:In Technology Group Ltd is a dynamic Managed Service Provider seeking a skilled Technology Support Specialist to join our team in Gloucester. As a first line of support, you will be responsible for providing timely and effective technical assistance to our clients.Key Responsibilities:Deliver...

  • IT Support Specialist

    2 months ago


    Gloucester, Gloucestershire, United Kingdom Gl Full time £33,000

    Gl**Job Title:** Second Line Support Engineer**About the Role:**We are seeking a skilled Second Line Support Engineer to join our team at Gl. As a key member of our IT department, you will be responsible for providing onsite user, application, and hardware support for all IT problems and issues from diagnosis to resolution.**Key Responsibilities:*** Provide...

  • IT Support Specialist

    2 months ago


    Gloucester, Gloucestershire, United Kingdom Gl Full time £33,000

    Gl**Job Title:** Second Line Support Engineer**About the Role:**We are seeking a skilled Second Line Support Engineer to join our team at Gl. As a key member of our IT department, you will be responsible for providing onsite user, application, and hardware support for all IT problems and issues from diagnosis to resolution.**Key Responsibilities:*** Provide...

  • IT Support Specialist

    2 months ago


    Gloucester, Gloucestershire, United Kingdom Gl Full time £33,000

    Gl**Job Title:** Second Line Support Engineer**About the Role:**We are seeking a skilled Second Line Support Engineer to join our team at Gl. As a key member of our IT department, you will be responsible for providing onsite user, application, and hardware support for all IT problems and issues from diagnosis to resolution.**Key Responsibilities:*** Provide...

  • IT Support Specialist

    2 months ago


    Gloucester, Gloucestershire, United Kingdom Gl Full time £33,000

    Gl**Job Title:** Second Line Support Engineer**About the Role:**We are seeking a skilled Second Line Support Engineer to join our team at Gl. As a key member of our IT department, you will be responsible for providing onsite user, application, and hardware support for all IT problems and issues from diagnosis to resolution.**Key Responsibilities:*** Provide...


  • Gloucester, Gloucestershire, United Kingdom Victim Support Full time

    Job Title: Crime Victim Support SpecialistAbout the Role:We are seeking a highly skilled and compassionate Crime Victim Support Specialist to join our team at Victim Support Gloucestershire. This part-time position involves working with vulnerable adults and families, providing them with the support and resources they need to navigate the criminal justice...

  • IT Support Specialist

    3 weeks ago


    Gloucester, Gloucestershire, United Kingdom In Technology Group Full time

    Job Title: First Line Support TechnicianLocation: Gloucester (Fully Onsite)Employment Type: Full-TimeWe're seeking a skilled IT Support Specialist to join our team at In Technology Group Ltd. As a First Line Support Technician, you'll provide technical assistance to our clients, resolving software, hardware, and network issues. This is a fantastic...


  • Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    **IT Technician Role Overview**Hays Specialist Recruitment Limited is seeking an IT Technician to join their team in Gloucester. The successful candidate will be responsible for delivering 1st and 2nd line support in line with SLA's.Key Responsibilities:Deliver exceptional technical support to ensure IT remains operational, fit for purpose, and an asset to...


  • Gloucester, Gloucestershire, United Kingdom In Technology Group Full time

    We are seeking a highly skilled IT Support Specialist to join our team at In Technology Group Ltd. This permanent role offers a competitive salary of £40,000 and the flexibility of hybrid working, allowing for a balance between office collaboration and remote efficiency.As an IT Support Specialist, you will be responsible for diagnosing and resolving...

  • IT Support Specialist

    1 month ago


    Gloucester, Gloucestershire, United Kingdom Gl Full time £33,000

    Join GlGl is rolling out a brand new sustainable product line which enables businesses to achieve net zero as quickly as possible.As a Second Line Support Engineer, you will be the sole point of contact onsite, providing onsite user, application and hardware support for all IT problems and issues from diagnosis to resolution.Key Responsibilities:Provide...