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2nd Line IT Support Professional

1 month ago

Gloucester, Gloucestershire, United Kingdom In Technology Group Full time
Job Title: 2nd Line IT Support Professional

Job Summary: We are seeking a skilled 2nd Line IT Support Professional to join our team at In Technology Group Ltd.

Key Responsibilities:

* Diagnose and resolve complex second line issues effectively
* Provide exceptional support across various platforms
* Collaborate with team members on escalation matters when necessary

Requirements:

* Valid driving licence due to travel requirements
* Solid experience supporting Windows OS, Active Directory, Office 365
* Strong analytical skills for troubleshooting network systems or software malfunctions

About the Role:

This permanent role offers a generous salary of £40,000 and the flexibility of hybrid working. As a 2nd Line IT Support Professional, you will be responsible for providing technical expertise to our clients and collaborating with the team to resolve complex issues.

What We Offer:

* Competitive salary
* Hybrid working arrangement
* Opportunities for growth and development

How to Apply:

If you have the skills and experience required for this role, please submit your up-to-date CV for consideration.