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IT Service Improvement Specialist
2 months ago
ITSM Analyst
**Location:**
Watford
**Work Pattern:**
Hybrid - 2/3 days on site
**Salary:**
£40,000-£50,000
**Benefits:**
26 Days Holiday BH, 4.5% Pension (matched up to 8.5%), Private Health Care, Dental Scheme, Eye Care Scheme
**Role Purpose:**
To contribute to a company's ongoing project by analyzing incidents and problems, identifying trends, and developing working practices and resolutions to minimize the risk of recurring issues.
**Key Responsibilities:**
* Analyze incidents and problems to identify trends and develop working practices and resolutions to minimize the risk of recurring issues.
* Keep policies and processes updated and accurate.
* Collaborate with the wider project teams on Continual Service Improvement.
**About the Company:**
SitePoint Pty is a company that values innovation and excellence in IT service management. We are seeking an experienced IT professional to join our team and contribute to our ongoing project.
