Digital Product Strategist

2 weeks ago


London, Greater London, United Kingdom H&M Group Full time

Position Overview

As a Digital Business Expert, you'll play a vital role in enhancing our online platforms to drive business growth. Your responsibilities encompass implementing new features, prioritizing development backlogs, and overseeing process improvements. Your expertise ensures our products are equipped with top-tier data to deliver exceptional digital experiences.

Key Responsibilities

  • Shape the vision and direction of our digital product offerings for stakeholders.
  • Accelerate the delivery of enriched data-driven products to our website.
  • Automate product enrichment processes within our Product Information Management (PIM) system.
  • Maintain data integrity and taxonomy to enhance SEO performance and customer engagement.
  • Identify and implement enhancements to our digital platforms, maximizing customer and business value.
  • Collaborate with cross-functional teams to understand their needs and challenges.
  • Ensure new features meet expectations through User Acceptance Testing (UAT) and comprehensive team training.
  • Resolve and prevent incidents on our digital platforms.
  • Monitor and communicate key performance indicators (KPIs) within the digital product area.

Requirements

  • Proven experience as a Business Expert in a digital retail environment.
  • Knowledge of PIM systems and E-Commerce platforms.
  • Understanding of SEO principles.
  • Proficiency in Excel.
  • Familiarity with web analytics tools like Google Analytics.
  • Strong organizational and problem-solving abilities.
  • Customer-centric and process-oriented mindset.
  • Ability to think strategically and drive results.
  • Experience in stakeholder management and collaboration.


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