Customer Service Lead

1 day ago


Folkestone, Kent, United Kingdom Toolstation Full time
Join Our Team as a Retail Supervisor at Toolstation

We're looking for a talented and motivated individual to join our team as a Retail Supervisor at Toolstation. As a key member of our store team, you'll play a vital role in delivering exceptional customer service, managing store operations, and supporting the Store Manager in achieving sales targets.

Key Responsibilities:
  • Provide outstanding customer service, ensuring customers have a positive experience in-store
  • Support the Store Manager in managing store operations, including stock management, inventory control, and visual merchandising
  • Coach and develop the sales team to achieve sales targets and improve customer satisfaction
  • Maintain a high level of product knowledge and stay up-to-date with new products and promotions
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities to help you grow your career
  • A fun and supportive work environment with a passionate team
  • The opportunity to work for a leading retailer with a strong commitment to customer service

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Apply now to join our team as a Retail Supervisor at Toolstation.


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