Customer Service Representative

4 weeks ago

Great Yarmouth, Norfolk, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Position: Sales Assistant

Contract Type: Permanent

Working Hours: 16.00

As a Sales Assistant at WHSmith, you will play a vital role in delivering outstanding customer service, facilitating connections between individuals, managing travel-related services, and handling various financial transactions. Our goal is to ensure that both customers and team members feel valued and engaged throughout their experience.

Key Responsibilities:
  • Provide exceptional service to all customers.
  • Efficiently manage customer queues to ensure quick access to services.
  • Maintain high standards of accuracy and attention to detail.
  • Collaborate effectively with team members to support a positive work environment.
Desired Qualities:
  • A genuine passion for enhancing customer experiences.
  • Strong communication skills within the team.
  • Motivated to achieve outstanding results and uphold company standards.
  • Flexible and adaptable to meet the evolving needs of the business.
Employee Benefits:

At WHSmith, we recognize the dedication you bring to your role. In addition to a competitive salary, we offer a comprehensive benefits package that includes a pension scheme, paid annual leave, and employee discounts. You will also have access to exclusive deals from our retail partners, allowing you to enjoy memorable experiences, whether dining out, exploring new activities, or attending entertainment events.

Furthermore, our Employee Assistance Programme is designed to support your overall wellbeing, providing resources for physical, mental, and financial health.

About WHSmith:

With a rich history spanning over 230 years, WHSmith has established itself as a cornerstone of the high street, committed to enriching the lives of our customers. Our stores are dedicated to facilitating important life moments through a diverse range of products, including cards, gifts, books, and essential services in our Post Office locations.

WHSmith is proud to foster an inclusive workplace where all employees feel welcomed and empowered to express their true selves.

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