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Customer Service Ambassador
2 months ago
We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Great Yarmouth Premier Inn. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.
Key Responsibilities:- Provide warm and welcoming service to guests, ensuring that their needs are met and exceeded.
- Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
- Assist with food and beverage service, including making cocktails and serving meals.
- Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.
- A competitive hourly rate of up to £11.79.
- A fixed-term contract until 05/12/2024.
- Guaranteed hours of 16 per week, spread across 4 days.
- A comprehensive training and development program, designed to support your career growth and success.
- A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on shopping, travel, and more.
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- Ability to work collaboratively as part of a team.
- Flexibility and adaptability in a fast-paced environment.
