Customer Service Representative

1 month ago


Great Yarmouth, Norfolk, United Kingdom Inspired Full time

Customer Service Assistant Job Description

We are seeking a friendly and approachable Customer Service Assistant to join our team at Inspired. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring their experience is enjoyable and memorable.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a polite and efficient manner
  • Serve customers in the prize shop, exchanging tickets for prizes and ensuring the shop is well-stocked and merchandised
  • Contribute to maintaining a clean, safe, and welcoming environment for customers of all ages
  • Perform basic maintenance tasks on arcade machines to ensure they are operational and in good working order
  • Communicate effectively with colleagues and supervisors to ensure seamless service delivery

Benefits:

  • Competitive hourly rate of £10.42
  • Flexible working arrangements, including full-time and part-time positions available
  • Overtime opportunities during busy periods
  • Recommend a Friend Scheme – earn a bonus for referring a friend to work for Inspired (subject to terms and conditions)
  • Uniform provided
  • Use of park facilities and discounts (dependent on site)

We are an equal opportunities employer, committed to creating an inclusive environment for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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