Customer Service Representative
1 month ago
Customer Service Assistant Job Description
We are seeking a friendly and approachable Customer Service Assistant to join our team at Inspired. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring their experience is enjoyable and memorable.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving issues in a polite and efficient manner
- Serve customers in the prize shop, exchanging tickets for prizes and ensuring the shop is well-stocked and merchandised
- Contribute to maintaining a clean, safe, and welcoming environment for customers of all ages
- Perform basic maintenance tasks on arcade machines to ensure they are operational and in good working order
- Communicate effectively with colleagues and supervisors to ensure seamless service delivery
Benefits:
- Competitive hourly rate of £10.42
- Flexible working arrangements, including full-time and part-time positions available
- Overtime opportunities during busy periods
- Recommend a Friend Scheme – earn a bonus for referring a friend to work for Inspired (subject to terms and conditions)
- Uniform provided
- Use of park facilities and discounts (dependent on site)
We are an equal opportunities employer, committed to creating an inclusive environment for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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