GDS Ticketing Consultant

4 weeks ago


Glasgow, Glasgow City, United Kingdom Succeed Recruitment Solutions Full time

Join a dynamic team as a Ticketing Operations Specialist with a leading Tour Operator.

As part of our client's Reservations Service Team, the successful candidate will play a crucial role in ensuring the accurate and timely issuance of tickets while efficiently managing schedule changes.

Experience in ticketing and GDS is essential for this position. In return, our client offers a competitive salary around £28k, along with bonuses and outstanding benefits within the travel industry.

Key Responsibilities of the Ticketing Operations Specialist:

  • Maintain up-to-date queues, including schedule changes, general inquiries, web requests, native bookings, and re-issues.
  • Conduct end-of-day checks to confirm all tickets have been issued.
  • Monitor fluctuations in fuel, tax, and fare, ensuring timely notifications to agents and clients.
  • Assist with the BSP Ticket Audit process.
  • Keep track of schedule changes, advising agents and customers promptly and implementing necessary adjustments.
  • Inform the crisis management team of any airline service disruptions affecting passengers and ensure adherence to contingency plans.
  • Support airline refund processes, ensuring compliance with established guidelines.
  • Investigate any received ADM's and, if necessary, challenge them with the airlines.
  • Ensure E-tracker refunds are current and processed according to reports.
  • Facilitate the rebooking of flights, accommodations, and transfers as required.
  • Provide out-of-hours support on a rota basis or to cover for absences.

Essential Skills for the Role:

  • A minimum of 2 years of experience in airline reservations or ticketing, utilizing a GDS.
  • Outstanding customer service abilities.
  • Meticulous attention to detail and accuracy.
  • Capability to maintain composure in a high-pressure environment.
  • Strong organizational skills with the ability to prioritize and manage workload effectively to meet tight deadlines.

If you are interested in exploring this Ticketing Operations Specialist opportunity further, please consider applying online.

For additional exciting career opportunities, please visit our website.

Succeed Recruitment Solutions - your destination for the best Travel jobs, Multilingual roles, and Contact Centre positions.



  • Glasgow, Glasgow City, United Kingdom Succeed Recruitment Solutions Full time

    Exciting opportunity for a skilled Ticketing Operations Specialist to join a prominent Tour Operator.As part of our client's Reservations Service Team, the ideal candidate will be responsible for the precise and timely issuance of tickets, as well as efficiently managing schedule modifications.Experience in ticketing and GDS is crucial for this position, and...


  • Glasgow, Glasgow City, United Kingdom Succeed Recruitment Solutions Full time

    Join a dynamic team as a Ticketing Operations Specialist with a prominent Tour Operator.As part of our client's Reservations Service Team, the ideal candidate will be tasked with ensuring the precise and timely issuance of tickets while swiftly managing schedule modifications.Experience in ticketing and GDS is crucial for this position, and in return, the...


  • Glasgow, Glasgow City, United Kingdom Succeed Recruitment Solutions Full time

    Join a dynamic team as a Ticketing Operations Specialist with a leading Tour Operator.As part of our client's Reservations Service Team, the successful applicant will be tasked with ensuring the precise and timely issuance of tickets while efficiently managing schedule modifications.Experience in ticketing and GDS is crucial for this position, and in return,...


  • Glasgow, Glasgow City, United Kingdom Succeed Recruitment Solutions Full time

    Join a dynamic team as a Ticketing Operations Specialist with a prominent Tour Operator.As a key member of our client's Reservations Service Team, the successful applicant will be tasked with ensuring that tickets are processed accurately and promptly, while efficiently managing schedule modifications.Experience in ticketing and GDS is crucial for this...


  • Glasgow, Glasgow City, United Kingdom Succeed Recruitment Solutions Full time

    We're seeking a highly skilled and multilingual Business Travel Consultant to join our team at Succeed Recruitment Solutions. As a Business Travel Consultant, you will be responsible for delivering exceptional customer service to business travelers embarking on worldwide travel, finding the most efficient and cost-effective solutions for their flights,...


  • Glasgow, Glasgow City, United Kingdom Succeed Recruitment Solutions Full time

    We're seeking a highly skilled and multilingual Business Travel Consultant to join our team at Succeed Recruitment Solutions. As a Business Travel Consultant, you will be responsible for delivering exceptional customer service to business travelers embarking on worldwide travel, finding the most efficient and cost-effective solutions for their flights,...


  • Glasgow, Glasgow City, United Kingdom Anson McCade Full time

    Contract Opportunity - Senior React EngineerAnson McCade is collaborating with a leading Digital Transformation Consultancy to find a Senior React Engineer for a significant Central Government initiative.Key Requirements:Proficiency in ReactExpertise in JavaScriptAbility to convert designs and wireframes into robust, scalable code.Experience in monitoring...


  • Glasgow, Glasgow City, United Kingdom Anson McCade Full time

    Contract Opportunity - Senior React DeveloperAnson McCade is collaborating with a Digital Transformation Consultancy to find a Senior React Developer for a significant project within the public sector.Key Requirements:Proficiency in ReactStrong knowledge of JavaScriptAbility to convert designs and wireframes into high-quality, scalable...

  • Sales Consultant

    5 days ago


    Glasgow, Glasgow City, United Kingdom BT Group Full time

    About the RoleWe are seeking a highly motivated and confident individual to join our Sales Team in Glasgow as a Sales Consultant. As a Sales Consultant, you will be responsible for engaging with customers over the phone to discuss how we can enhance their digital lives and recommend the right products and services.Key ResponsibilitiesBuild strong...

  • Sales Consultant

    6 days ago


    Glasgow, Glasgow City, United Kingdom BT Group Full time

    About the RoleWe are seeking a highly motivated and confident individual to join our Sales Team in Glasgow as a Sales Consultant. As a Sales Consultant, you will be responsible for engaging with customers over the phone to discuss how we can enhance their digital lives and recommend the right products and services.Key ResponsibilitiesBuild strong...


  • Glasgow, Glasgow City, United Kingdom BT Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide excellent customer service and sales support to customersMeet and...


  • Glasgow, Glasgow City, United Kingdom BT Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide excellent customer service and sales support to customersMeet and...


  • Glasgow, Glasgow City, United Kingdom ScottishPower Full time

    Job Title Junior HR Business Partner / Senior People Consultant Location Glasgow HQ G2 5AD / Hybrid Salary from £58, % bonus, car allowance and family health careInterview anticipated w/c 12th AugustHelp us create a better future, quickerAs a member of the Solutions Team within People Strategy you will have responsibility for delivery of People Solutions...


  • Glasgow, Glasgow City, United Kingdom ScottishPower Full time

    Job Title Procurement ConsultantLocation GlasgowSalary up to £45000, up to 10% bonus and health coverFlexible Working PatternHelp us create a better future, quicker Our procurement function is an integral part of our corporate functions which enables our business to sustainably and ethically procure the goods and services we need to provide clean energy to...


  • Glasgow, Glasgow City, United Kingdom EE Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled and confident Sales Advisor to join our team at EE. As a Sales Advisor, you will be responsible for engaging with customers over the phone to discuss how we can enhance their digital lives and provide them with the right products and services.Key ResponsibilitiesProvide exceptional customer service...


  • Glasgow, Glasgow City, United Kingdom Iberdrola Energie Deutschland GmbH Full time

    Job Title: Procurement ConsultantLocation: GlasgowSalary: Up to £45,000, up to 10% bonus and health coverFlexible Working PatternHelp us create a better future, quickerOur procurement function is an integral part of our corporate functions which enables our business to sustainably and ethically procure the goods and services we need to provide clean energy...


  • Glasgow, Glasgow City, United Kingdom Iberdrola Energie Deutschland GmbH Full time

    Job Title: Procurement ConsultantLocation: GlasgowSalary: Up to £45,000, up to 10% bonus and health coverFlexible Working PatternHelp us create a better future, quickerOur procurement function is an integral part of our corporate functions which enables our business to sustainably and ethically procure the goods and services we need to provide clean energy...


  • Glasgow, Glasgow City, United Kingdom Office Angels Full time

    About the RoleWe are seeking a highly motivated and organized Recruitment Administrator/Resourcer to join our award-winning Glasgow team at Office Angels. As a key member of our team, you will be responsible for supporting the recruitment of a pool of Office professionals through various channels, including advertising, social media, and job boards.Key...


  • Glasgow, Glasgow City, United Kingdom Office Angels Full time

    About the RoleWe are seeking a highly motivated and organized Recruitment Administrator/Resourcer to join our award-winning Glasgow team at Office Angels. As a key member of our team, you will be responsible for supporting the recruitment of a pool of Office professionals through various channels, including advertising, social media, and job boards.Key...


  • Glasgow, Glasgow City, United Kingdom Bennett & Game Recruitment Full time

    About the RoleBennett and Game Recruitment is proud to partner with a leading multidisciplinary consultancy to recruit an Architectural Technologist for their Glasgow office. This exciting opportunity will see you join a close-knit team of over 40 employees working on a range of projects in the Defence, Transportation, and Aviation sectors.Key...