Information Support Specialist
2 days ago
About the Role
The University of Salford is seeking an exceptional candidate to join the Library Services Team as an Information Support Assistant. This role is a fantastic opportunity to provide high-quality customer service and support to students, contributing to a positive and inclusive learning environment.
Key Responsibilities
- Respond to student enquiries, providing accurate and timely information on library services, resources, and facilities.
- Promote library services and programs to students, engaging with them to build a sense of community and belonging.
- Monitor library spaces and services, addressing any issues or concerns that may arise.
- Support students in their learning journey, anticipating and meeting their needs to ensure a positive experience.
Requirements
- Excellent communication and interpersonal skills, with the ability to build rapport with students and colleagues.
- Proven experience in customer service, with a focus on delivering high-quality support and resolving issues efficiently.
- Ability to work independently and as part of a team, with a flexible approach to meeting the needs of the Library Services Team.
- Strong problem-solving skills, with the ability to think critically and creatively in a fast-paced environment.
What We Offer
The University of Salford is committed to providing a supportive and inclusive work environment, with opportunities for professional development and growth. As an Information Support Assistant, you will have the chance to make a real difference to the student experience, working with a talented and dedicated team to deliver exceptional customer service and support.
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Information Support Specialist
1 hour ago
Salford, Salford, United Kingdom University of Salford Full time{"title": "Information Support Assistant", "description": "About the RoleWe are seeking an exceptional candidate to join our Library Services Team as an Information Support Assistant. As a key member of our team, you will play a vital role in delivering excellent customer services to our students.Key ResponsibilitiesRespond to enquiries, including making...
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Salford, Salford, United Kingdom University of Salford Full timeAbout the RoleThe University of Salford is seeking an exceptional candidate to join the Library Services Team as an Information Support Assistant. This role is a fantastic opportunity to make a difference in the lives of students and contribute to the delivery of high-quality learning spaces and services.Key ResponsibilitiesRespond to enquiries and provide...
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