Trauma Support Specialist

3 weeks ago

Salford, Salford, United Kingdom Day One Trauma Support Full time

Position Overview

As a Trauma Support Specialist, you will become an integral part of a dedicated team at Day One Trauma Support, committed to enhancing the recovery journey of individuals affected by severe injuries. Collaborating closely with Trauma and Rehabilitation Coordinators, you will provide immediate, on-site assistance to address the challenges faced by those impacted by major trauma.

Key Responsibilities

  • Engage collaboratively with healthcare professionals and community organizations to meet the needs of patients and their families affected by significant injuries.
  • Utilize a case management framework to evaluate individual needs, implement support strategies, and facilitate necessary referrals.
  • Ensure uniformity in patient assessments, regardless of the nature of the injury, while providing access to essential legal guidance that supports recovery and financial accountability.
  • Maintain comprehensive case documentation, accurately recording all interactions and interventions in accordance with organizational policies and regulatory standards.
  • Establish feedback mechanisms from patients and families to contribute to the continuous improvement of services through relevant data and case studies.
  • Deliver educational presentations to clinical teams and departments to raise awareness of available support services.
  • Coordinate and manage outpatient legal consultation sessions to assist individuals in navigating their recovery.
  • Promote the mission and services of Day One within the broader healthcare community, fostering strong relationships across the trauma network.

About Day One Trauma Support

Day One is a forward-thinking national charity focused on providing assistance to individuals facing the life-altering consequences of serious injuries. Our Trauma Support Specialists work in tandem with NHS professionals, embedded within Major Trauma Centres, to deliver practical, emotional, and financial support to patients and their families. Our vision is to ensure that no one has to navigate the complexities of recovery alone.

What We Provide

  • Generous annual leave policy, including additional time off for personal milestones.
  • Retirement plan with employer contributions.
  • Access to employee wellness programs and support services.
  • Opportunities for ongoing professional development and training.

Candidate Profile

The ideal candidate will possess resilience, adaptability, and a strong understanding of confidentiality and professional boundaries. Excellent communication and active listening skills are essential, along with the ability to manage a diverse caseload effectively. A background in clinical settings, case management, or familiarity with community support services is advantageous.

Essential Skills and Qualities

  • Experience in providing support or coordinating services in healthcare, social care, or charitable environments.
  • Ability to work independently while assessing needs and coordinating appropriate support.
  • Proficiency in presenting information to varied audiences, including clinical and non-clinical stakeholders.
  • Familiarity with the challenges faced by individuals impacted by serious injuries.
  • Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.

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