Senior Medical Secretary

2 months ago

Redditch, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

About the Role

We are seeking a highly skilled and experienced Senior Medical Secretary to join our team at Worcestershire Acute Hospitals NHS Trust. As a Senior Medical Secretary, you will provide administrative support to our medical staff, ensuring the smooth operation of our clinical services.

Key Responsibilities

  • Provide a personal assistant and senior medical secretarial service to Consultants and other medical staff in relation to their clinical duties.
  • Inform all relevant staff of reduced/cancelled clinics/theatre lists with regard to consultants and junior doctors planned or emergency absence.
  • Undertake medical audio/copy typing duties, including outpatient letters to General Practitioners, discharge summaries, and other official correspondence.
  • Manage patients' pathways and highlight any potential problems with regards to treating a patient within set targets.
  • Monitor capacity and liaise with Clinical staff and management when additional capacity will be required.
  • Deal with day-to-day incoming mail, assigning priority and/or taking any necessary action without reference to consultant staff if necessary.
  • Make arrangements for appointments for patients when required.
  • Manage waiting lists daily, adhering to the trust guidance policy for waiting list management.
  • Respond to enquiries from GPs, other Health Service personnel, patients, and relatives.
  • Provide statistical information for Consultants and the Directorate Management team as and when required.
  • Deal with administrative and secretarial aspects of Consultants' management, educational, and professional advisory commitments.
  • Participate in the collection and transmission of information to enable the Directorate to meet its objectives, including appropriate support for clinical audits.
  • Participate in and contribute to the effective introduction of new systems and initiatives leading to the improvement and development of patient services, including IT.
  • Train/Supervise temporary and new staff within the office.
  • Undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance with the needs of the service.

About Us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialized hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialized services to a larger population in Herefordshire and beyond.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organization as a flex-positive employer.

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