Claims Team Leader

1 week ago


London, Greater London, United Kingdom Charles Taylor Full time
Job Summary

Charles Taylor UK Claims Management is seeking a highly skilled Team Leader/Claims Handler with expertise in EL/PL to lead a team handling claims from initial notification to final settlement.

Key Responsibilities:
  • Implement and adhere to efficient claims handling policies, procedures, and controls to ensure seamless claim processing.
  • Train and mentor junior team members to ensure high-quality claims handling and develop their skills in EL/PL.
  • Produce monthly financial and KPI reports to track team performance and identify areas for improvement.
  • Attend client service meetings to report on performance and provide trend analysis to inform business decisions.
Additional Responsibilities:
  • Appoint experts to progress claims within delegated authority, ensuring timely and cost-effective resolution.
  • Collect and review all relevant documents related to claims, considering policy wording and liability to ensure accurate claims handling.
  • Manage litigation and ensure claims management systems are up-to-date to minimize risk and maximize efficiency.
Requirements:
  • 5 years of claims experience in either a TPA or Underwriter in EL/PL.
  • 2 years of supervisory/team leader experience of a claims team.
About Charles Taylor UK Claims Management:

We are committed to providing continuous learning and development opportunities for our people, ensuring they have the skills and knowledge to succeed in their roles and contribute to the company's success.


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