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Property Claims Team Lead
2 months ago
Our client, Exchange Street Claims ltd, is seeking a Property Claims Operations Manager to oversee and ensure client requirements, philosophies, and claims handling processes are met. This is a great opportunity for the right person looking to take the next step in their own career development, while contributing to the success and development of business relationships by working closely with operational teams.
Key Responsibilities:
- Manage the handling of property insurance claims, ensuring timely and efficient resolution.
- Lead a high-performing team dealing with complex claims, providing guidance and support as needed.
- Collaborate with operational teams to achieve overall business unit goals, including client satisfaction and claims processing efficiency.
- Develop and implement processes to improve service delivery and reduce claims processing time.
- Build and maintain strong relationships with internal and external stakeholders, including clients, brokers, and adjusters.
Requirements:
- Proven experience in property claims handling, with a strong understanding of insurance policies and procedures.
- Excellent leadership and management skills, with the ability to motivate and develop a team.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders.
- Ability to work in a fast-paced, ever-changing environment, with a focus on problem-solving and continuous improvement.
