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TPA Team Leader

2 months ago

London, Greater London, United Kingdom Claims Recruitment Services Full time

Job Title: TPA Team Leader / Claims Adjuster

Job Type: Full-time

Location: Remote

Job Description:

We are seeking an experienced TPA Team Leader / Claims Adjuster to join our team at Claims Recruitment Services. As a key member of our team, you will be responsible for managing a multi-class DA Claims team and working as an EL/PL Claims Adjuster, handling claims from first notification of loss to settlement.

Key Responsibilities:

  • Team Management: Day-to-day management of a multi-class DA Claims team, including implementation and adherence of efficient DA claims handling policies, procedures, and controls.
  • Claims Handling: Receiving and triaging first notification of loss, liaising with brokers and underwriters, appointing surveyors, lawyers, and other experts to progress claims within a delegated authority.
  • Reporting and Analysis: Monthly production of financial and KPI reporting, attending client service meetings, and providing trend analysis.
  • Client Onboarding: Onboarding new clients and ensuring a smooth transition of claims handling.
  • Expert Management: Managing experts to ensure adherence to the agreed scope of works, obtaining and agreeing a pricing structure and estimate of fees.
  • Litigation Management: Litigation management and actively marketing the TPA offering to existing and new business contacts.

Requirements:

  • Experience: Significant experience as both a Claims Adjuster (handling EL/PL, General Liability or Casualty Claims) and a Delegated Authority Claims Team Leader / Supervisor.
  • Communication Skills: Excellent communication skills, both verbal and written.
  • Attention to Detail: Strong attention to detail and numeracy skills.

What We Offer:

A competitive salary and excellent benefits package, working with a reputable insurance organization, and the opportunity to work with a talented team of professionals.