Claims TPA Vendor Lead

4 weeks ago


London, Greater London, United Kingdom Everest Advisors (UK), Ltd. Full time

Job Summary

We are seeking a highly skilled Claims TPA Vendor Lead to join our team at Everest Advisors (UK), Ltd. The successful candidate will be responsible for managing the governance of all International Claims Third-Party Administrators (TPAs) and ensuring their performance meets our minimum standards.

Key Responsibilities

  • Develop and implement a framework for performance managing all TPAs to provide improved transparency of their performance.
  • Establish and maintain strong relationships with key stakeholders, including underwriters, claims leaders, and legal teams.
  • Manage vendor relationships, perform root cause analysis, and develop and monitor vendor improvement plans.
  • Contribute to the long-term strategy of Claims TPAs and identify opportunities for process improvement and efficiency.
  • Manage contracts, including cost, service schedules, and performance parameters, and work closely with the legal team.
  • Present reports to the Claims LOB management team highlighting trends and issues.
  • Maintain accurate records of all TPA arrangements, documents, and contracts in the Global Claims Vendor Management SharePoint site.
  • Ensure the Global Claims Database is up to date and accurate at all times.

Requirements

  • At least 10 years of experience in managing Claims TPAs.
  • Claims qualification preferred.
  • Expert knowledge of the International TPA market.
  • Awareness of contract and commercial law.
  • Knowledge of supply chain and vendor management.
  • Strong problem-solving skills and ability to prioritize multiple projects.
  • Advanced customer service skills.
  • Computer literacy of business software, including Power BI and Qlik Sense.

Our Culture

At Everest Advisors (UK), Ltd., our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders, and the communities we serve. We pride ourselves on having a unique and inclusive culture driven by a unified set of values and behaviors.



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