Cyber Claims Specialist

2 weeks ago

London, Greater London, United Kingdom AXIS Capital Full time

Job Title: Cyber Claims Specialist

About the Role:

The Cyber Claims Specialist will play a critical role in ensuring AXIS delivers on its promises in paying valid claims and providing exceptional claims service.

Key Responsibilities:

  • Handle cyber claims for a broad range of clients worldwide, written in the Global Cyber & Technology Unit and reporting to the Head of Cyber Claims International.
  • Work closely with clients, TPA service providers, external legal advisors and specialist vendors, market leaders and brokers ensuring a premier claims service to clients is maintained.
  • The candidate will be accustomed to either handling or broking cyber claims and will have a working appreciation of the practical application of first and third party cyber coverages, reserving evaluations, cyber risk management considerations and, the roles and responsibilities of the various vendors typically engaged following a cyber incident.
  • To handle Lloyd's Syndicate as well as company claims.
  • Liaise with respective underwriters on wording/policy issues and expert panels, provide claims information and attend client meetings as appropriate.
  • Provide claims intelligence to the Cyber Risk Advisory team and Incident Commander and assist in various related projects as necessary.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

Requirements:

  • Specific and relevant cyber insurance experience.
  • Excellent written and verbal communication skills, to liaise with customers and service providers, both internal and external stakeholders.
  • Knowledge of CLASS/ECF2.
  • Experience with Excel, Word and PowerPoint.

Preferred Qualifications:

  • Experience working for a syndicate or company or perhaps a broker as a claims advocate/negotiator and gained sufficient practical experience in the marketplace to independently perform the above duties and responsibilities.
  • Legal and/or professional qualification, but this is not essential.
  • Experience in TPA management and oversight.

Working Conditions:

In this role, you will typically be required to:

Travel occasionally, as needed.

Be in the office 3 days per week, or as required.

What We Offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.

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