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Client Relationship Manager

1 month ago

Essex, United Kingdom Hirecracker Full time
About the Role

We are seeking a highly skilled Client Relationship Manager to join our team at Hirecracker. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Manage client relationships and ensure satisfaction in a flexible, hybrid working environment.
  • Identify opportunities for upselling and improving client partnerships.
  • Work closely with technical teams to bridge the gap between customer requirements and service delivery.
Requirements
  • At least 1 year of experience in account management or a similar role.
  • Experience in an MSP or IT service environment is essential.
  • Strong communication skills, with a customer-focused mindset.
  • Ability to manage and deliver services to multiple clients simultaneously.
What We Offer
  • Competitive salary: £25,000 per annum.
  • Hybrid working, requiring a couple of days onsite per week.
  • Company pension.
  • Free on-site parking.
  • Company events.

If you are a motivated and results-driven individual with a passion for building strong relationships, we would love to hear from you. Please apply through this advert or email Kelly Harvey at kelly.harvey@hirecracker.com. For further information, please call 07889 589 648 or 01244 739 300.