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CRM & Database Executive

2 months ago

London, Greater London, United Kingdom Socium - Teams Done Differently Full time
Job Title: CRM & Database Executive

Are you passionate about delivering exceptional customer experiences through data-driven insights?

We're seeking a talented CRM & Database Executive to join our team at Socium - Teams Done Differently. As a key member of our FinTech team, you'll play a crucial role in driving business growth through the effective use of CRM and data analytics.

Key Responsibilities:
  • Lead the development and implementation of CRM strategies to enhance customer engagement and retention.
  • Collaborate with cross-functional teams to design and deliver targeted marketing campaigns.
  • Analyze large data sets to identify trends and insights, informing business decisions and driving growth.
  • Develop and maintain expertise in CRM systems, ensuring seamless integration with our tech stack.
  • Work closely with product teams to develop and implement data-driven solutions.
Requirements:
  • Proven experience in CRM and data analytics, with a strong understanding of B2C digital business.
  • Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights.
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Experience working with dynamic content and personalization systems, as well as customer audiences in marketing clouds.
  • Basic HTML knowledge and ability to amend code from templates.

We're looking for a talented individual who is passionate about data-driven decision making and customer-centricity. If you're a motivated and results-driven professional with a passion for CRM and data analytics, we'd love to hear from you