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Executive Administrative Support Specialist

2 months ago

Harrogate, North Yorkshire, United Kingdom CVS Group Plc Full time

Executive Administrative Support Specialist - Business Operations

CVS Group plc is a publicly listed, international provider of integrated veterinary services, delivering exceptional care through four key business segments: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce solutions. Our success is fueled by the dedication of our team to prioritize animal welfare, which is at the core of our daily operations.

The Group generates substantial revenue from numerous practices across multiple countries, employing a diverse workforce of over 8, individuals, including veterinarians, nurses, and administrative staff. Positioned for growth in a thriving pet market, we are actively pursuing both organic and strategic expansion, with significant investments underway to enhance our infrastructure and central support systems.

The primary objective of this role is to deliver executive administrative and operational support. This position serves as the main point of contact for the office, responsible for greeting visitors and ensuring that meeting spaces are adequately prepared for discussions and training sessions.

Key Responsibilities

Provide executive administrative support to designated directors. Organize meetings, events, travel arrangements, accommodations, and other logistical needs. Attend meetings, take minutes, and follow up on action items as required. Manage complex calendars proactively, coordinating meetings, travel, and communications. Prepare, edit, and distribute reports, presentations, and documentation in accordance with company branding. Communicate corporate information effectively to various stakeholders. Assist with the onboarding process for new employees and support induction programs. Compile and verify credit card returns and expense claims as needed. Handle general inquiries and requests through central communication channels, ensuring tasks are completed efficiently. Coordinate corporate initiatives and maintain relevant electronic records. Welcome visitors in a professional and courteous manner. Reserve meeting rooms and ensure all necessary arrangements, including catering, are in place. Maintain cleanliness and organization of meeting spaces and common areas. Ensure the office is stocked with essential supplies, including stationery and other necessary items.

Required Skills

Proven experience in supporting directors in a secretarial or administrative capacity. Strong background in administrative functions. Excellent written and verbal communication skills, with a focus on positive interactions. Collaborative and solution-oriented mindset, with a strong emphasis on customer service. Exceptional organizational and time management abilities, particularly in a fast-paced environment with competing priorities. Ability to manage complex scheduling while considering various commitments and urgency. Demonstrated capability to handle sensitive information with discretion and confidentiality. Proficient in taking accurate and concise meeting minutes. Strong word processing skills (60+ wpm). High proficiency in technology, including Microsoft Office and various hardware. Solid numerical and literacy skills. Experience in a front-of-house role is advantageous. A qualification in Secretarial or Business Administration is preferred. Previous experience in veterinary healthcare or service-oriented environments is a plus.

In addition to a competitive salary, we offer a comprehensive benefits package including:

Generous annual leave of 6.6 weeks. Holiday buy/sell scheme. Long Service Award, providing additional holiday for up to 5 years. Staff discounts on veterinary services and products. Enhanced maternity, paternity, and adoption leave.

CVS is dedicated to fostering an inclusive workplace where all employees are encouraged to be themselves, celebrating diversity and ensuring everyone can contribute their best.