Resident Move Coordinator

3 weeks ago


Harrow, United Kingdom Avery Healthcare Full time

Salary: Up to £13.00 per hour

Hours per week: 20

Location: Birchwood Grange Care Home, Harrow

Avery Healthcare is dedicated to supporting our valued team members who provide exceptional care to our residents. We acknowledge the efforts of our dedicated staff, promote career advancement opportunities, and offer various apprenticeships. Additionally, we cover the cost of your Blue Light Card, allowing you to enjoy numerous retail and leisure discounts.

We are in search of a highly organized, motivated, and passionate individual to become a part of our esteemed team as a Move In Coordinator.

ROLE OVERVIEW

As a Move In Coordinator, your primary responsibility will be to assist the Administrator by initiating conversations with potential clients and coordinating all tours with the Customer Service Manager.

Key Responsibilities:

  • Welcome individuals courteously and professionally, whether in person or via phone.
  • Oversee the tour process and train the staff to meet expected standards.

This list is not exhaustive, and additional tasks may be assigned that align with the skills and experience required for this position.

To excel in this role, you should embody our core values of care, support, honesty, respect, and accountability in all your actions.

Ideal Candidate Profile:

  • Previous experience in an administrative capacity; sales experience is advantageous.
  • Strong interpersonal skills and a professional telephone demeanor.
  • Excellent customer relations abilities.
  • Capability to prioritize and manage your workload effectively.

As one of the leading providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as fulfilling as any other. Our vision of 'creating meaningful lives together' is achieved through the outstanding care and experiences we proudly deliver across our expanding network of over 100 care homes, establishing ourselves as the preferred choice for both residents and employees.

Note:

This position will require a DBS Disclosure check, the cost of which will be covered by Avery Healthcare. Proof of eligibility to work in the UK is also necessary.


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