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Resident Admission Specialist

2 months ago

Harrow, United Kingdom Avery Healthcare Full time

Salary: Up to £13.00 per hour

Hours per week: 20

Location: Birchwood Grange Care Home, Harrow

Avery Healthcare is dedicated to supporting those who provide care for our residents. We value our diligent colleagues, promote career advancement, and offer various apprenticeship opportunities. Additionally, we cover the cost of your Blue Light Card, granting you access to numerous retail and leisure discounts.

We are in search of a well-organized, enthusiastic, and committed individual to become a part of our friendly, award-winning team as a Resident Admission Specialist.

ROLE OVERVIEW

As a Resident Admission Specialist, your primary responsibility will be to assist the Administrator by initiating discussions with inquiries and coordinating all tours with the Customer Service Manager.

Key responsibilities include:

  • Welcoming individuals courteously and professionally, whether in person or via telephone.
  • Overseeing the tour process and training the staff team to meet the expected standards.

This list is not exhaustive, and additional tasks may be assigned that align with the skills and experience required for this role.

To excel in this position, you must embody our values of care, support, honesty, respect, and accountability in all your actions.

The ideal candidate should possess:

  • Experience in a prior administrative position, with a preference for sales experience.
  • Strong interpersonal skills and a professional telephone demeanor.
  • Excellent customer relationship abilities.
  • The capability to prioritize and manage your workload effectively.

As one of the leading providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as fulfilling as any other. Our vision of 'creating meaningful lives together' is achieved through the exceptional care and experiences we proudly deliver across our expanding portfolio of over 100 care homes, establishing ourselves as the preferred choice for both residents and employees.

Please note that this role will require:

A DBS Disclosure check, the cost of which will be covered by Avery Healthcare.
Proof of eligibility to work in the UK.