Resident Liaison Officer

4 weeks ago


Harrow, United Kingdom Howells Solutions Limited Full time
Job Title: Resident Liaison Officer - Social Housing Specialist

Job Summary: We are seeking a skilled Resident Liaison Officer to join our team at Howells Solutions Limited. As a key member of our team, you will be responsible for developing positive relationships with residents in social housing, providing information and support during refurbishment, maintenance, and major works programmes.

Key Responsibilities:

* Work on planned maintenance projects
* Develop and maintain relationships with residents
* Provide information and support during refurbishment, maintenance, and major works programmes
* Prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently
* Collaborate with neighbourhood housing associations
* Attend and chair tenant forum meetings

Requirements:

* Previous experience working in social housing or a similar field
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Full clean driving licence with own vehicle

About Us:

Howells Solutions Limited is a modern, forward-thinking business that values the strengths, skills, and personalities of our people. We believe that our employees are the key to our success, and we are committed to providing a supportive and inclusive work environment.

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