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9 months ago

Harrow, United Kingdom Harrow Council Full time

Overview:
Headstone Manor & Museum is home to four historic listed buildings including a successful wedding and function venue - The Great Barn, owned and operated by The London Borough of Harrow Council.

The successful post holder will be part of a small team who are the face of the Great Barn venue to clients and the public, providing outstanding customer care delivering corporate, functions, events and wedding in the Great Barn. With excellent communication skills and a love of working with people, you will be the main point of contact for selected clients, dealing with enquiries, providing viewings and guiding clients through the process - from enquiry through to planning, coordination and delivery of the event. The ability to hit the ground running, learn processes fast, and handle a varying workload is vital including regular evening, bank holiday and weekend work.

About you:
The successful applicant will have:

- Knowledge of hospitality best practice and venue based event coordination
- Sales experience within a hospitality environment with a proven track record in delivering excellent customer service
- Experience of event coordination / delivery
- Experience of and/or ability to meet the needs of diverse communities.
- Outstanding interpersonal and communication skills
- Excellent planning, organisational and practical problem solving skills
- Able to work on own initiative and prioritise work loads
- The ability to lift and move loads safely

Related Documents:
For more information, please refer to the Role Profile/Selection Criteria