Service Engineer

5 days ago

Birmingham, Birmingham, United Kingdom Veolia Water Technologies Full time
About the Role

We are seeking a highly skilled and experienced Service Engineer to join our team at Veolia Water Technologies. As a Service Engineer, you will play a crucial role in ensuring that our clients receive the highest level of water hygiene services and are compliant with all relevant industry-specific and health and safety legislation.

Key Responsibilities
  • Ensure that client sites are provided with the appropriate water hygiene services and are compliant with all industry-specific and health and safety legislation.
  • Communicate with customers to ensure that all work completed is satisfactory and that issues are reported on the day of the visit both verbally and electronically.
  • Develop and maintain relationships with key client personnel and colleagues.
  • Complete field documentation and reports via ZetaSafe, Word, and Excel, and ensure they are circulated to the relevant people within the required time frames.
  • Proactively make recommendations to clients and/or account managers for improvements to existing systems.
  • Responsible for maintaining an inventory of commonly required tools and spares for water hygiene works.
  • Takes all reasonable steps to ensure their own safety and that of others, complies with all current legislation, and reports any accidents, incidents, or near misses in accordance with company or client policies.
  • Works to achieve KPIs and targets set and agreed with the line manager.
  • Maintain and update water industry knowledge.
  • Carry out Legionella and TVC sampling.
  • Carry out general water hygiene temperature monitoring.
  • Carry out shower clean and descales.
  • Carry out cold water storage tank inspections and report back findings with recommendations.
  • Carry out thermostatic mixer valve servicing.
  • Record results, add assets, and set up new customer sites via Zeta mobile application.
  • Assist with cooling tower cleans and disinfections.
  • Liaise with the Water Hygiene Supervisor with regards to all technical issues.
Requirements
  • Good basic IT knowledge and experience with using emails and Google apps.
  • At least two years of experience in Legionella control services, including temperature monitoring of hot and cold water systems, inspection of cold water tanks, clean and disinfection techniques for cold water storage tanks/calorifiers/showers, and TMV servicing.
  • Able to work as part of a team or on own initiative.
  • A full UK driving license is required.
  • Good communication skills, punctual, presentable, and willing to learn and develop.
  • Excellent time management skills.
  • Able to prioritize workload and manage multiple tasks.
  • Legionella Awareness training and full working knowledge of ACoP L8 and HSG274 is desirable.
  • Knowledge in TMV servicing is desirable.
  • Reading Legionella Risk Assessments is desirable.
  • Experience in using Zeta mobile or equivalent program is desirable.
  • Experience in assisting with cooling tower clean and disinfections is desirable.

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