Amazon Marketplace Consultant

2 weeks ago

London, Greater London, United Kingdom Amazon Full time
Job Summary

Amazon is seeking a dynamic and motivated Marketplace Consultant to develop Sellers and to help grow our Paid Services programs. Our SAS Pro program is a growth service targeting tenured and innovative sellers in their stages of growth. The Marketplace Consultant is responsible for working with a group of 12-14 Sellers, offering support with, for example, creative marketing and advertising, optimizing supply chain, and strategizing deal plan to drive sales. This is an opportunity to shape a key growth program in Amazon's EU marketplace and support the growth of our medium and large Sellers.

Key Responsibilities
  • Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential.
  • Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio.
  • Identify, qualify, and engage with prospective Selling Partners for SAS based on a clear understanding of our Selling Partners and their needs.
  • Understand and utilize CRM tools, such as Salesforce to track all pertinent account information and sales progress.
  • Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.
Requirements
  • BA/BSc degree or equivalent experience in a sales or account management environment in E-Commerce, retail technology, SaaS, or software.
  • Strong analytical skills including Microsoft Excel.
  • Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
  • A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements.
  • Ability to work in a complex, cross-functional team environment (including technical, marketing, design and merchandising teams), chasing down and following up on dependencies, mitigating risks, and escalating when necessary.
  • Experience using Salesforce.com or other CRM tools.
  • Creative, takes initiative and can constructively advocate on behalf of the customer.

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