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Deputy Head of Events Manager

2 months ago

London, Greater London, United Kingdom Enable Leisure and Culture Full time

About Enable Leisure and Culture:

Enable Leisure and Culture is a leading organization dedicated to enriching people's lives and strengthening local communities through various health, leisure, community services, and events.

We value our employees and foster an inclusive, flexible, and fun environment for them to perform at their best. Our benefits package includes:

  • Competitive salary and flexible working environment
  • 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
  • Life Insurance
  • Reward Schemes (RewardHub Membership, wellbeing budgets, and cycle to work)
  • A variety of social and wellbeing activities each month
  • Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
  • Free Gym Membership
  • Free breakfasts/snacks

Job Title: Deputy Head of Events

Reports to: Head of Events

Based: Our organization's main office

Contract: Fixed Term, Full Time

Work Arrangement: 40 hours per week, Flexible hours required for this role

Job Overview:

The Deputy Head of Events will be responsible for team management and the day-to-day venue management of all Events-run venues, overseeing the Events budget and leading on the growth strategy for the Events team.

We are a busy, creative, tight-knit group of vibrant professionals who are looking for someone to join the team. In the Events Team, we celebrate creative problem-solving, autonomy, and integrity in our approach to work.

Key Responsibilities:

  • Overall management of the Events Team
  • Line management of the management team within the Events Team
  • Overseeing sufficient staffing levels for all booked events and ensuring all staff are correctly inducted to carry out their roles and responsibilities for large-scale production events
  • Work closely with HR to manage recruitment of new team members
  • Attending HoS meetings on behalf of the Head of Events
  • Identify new revenue opportunities across the Events portfolio and develop new event business and strategize new initiatives to complement existing income streams from events

Financial Management:

  • Overseeing, reconciling, and managing the Events budget and achieving targeted income
  • Managing and finalizing the monthly financial reconciliation
  • Handling customer complaints and resolving them within the agreed timeframes
  • Ensuring the Events Team keeps the Events diary updated with venue bookings and the budget updated with all recorded income and expenses
  • Signing off expense and budget spend with the Events team
  • Creating POs and invoices and liaising directly with the Finance Team as required, following up invoices to ensure that all monies owing are paid
  • Seeking quotes for goods and services in line with our Procurement Code, and raising purchase orders as required
  • Carrying out other duties as directed by the Head of Events

Venue Management and Booking:

  • Venue experience with knowledge of event management, venue sales and marketing, and operations
  • Attending technical or production meetings and participating in Safety Advisory Group meetings as required
  • Overseeing the Events Team to ensure all application paperwork per event is complete and compliant with the requirements of the Event Policy
  • Liaising closely with the Events Team and other Enable services to ensure that the wider events/activity programme is coordinated properly

Event Production:

  • Supporting the Head of Events and Production Teams with the delivery of events produced by Enable
  • Assisting with the physical setup and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment/stores and vehicles as required

Requirements:

  • Experienced leader, with the ability to take on a successful and established team
  • Previous experience in complex budget management
  • Experience engaging directly with senior-level management
  • Proven record of operational excellence with the ability to manage multiple responsibilities simultaneously, demonstrating resourcefulness in resolving issues, the ability to prioritize, and a detail-oriented approach
  • Self-driven, results-oriented, entrepreneurial individual, with a positive attitude
  • Good organizational and time management skills
  • A collaborative person, able to work with peers across other functions in the business
  • Intellectually curious about the industry
  • Proficient in a range of office software: Outlook, Excel, Teams
  • Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
  • Proactive approach and pride yourself on going the extra mile to create 5-star customer service
  • Ability to work autonomously while readily collaborating with the wider events team
  • This role will require schedule flexibility – including late nights, early mornings, and weekend work to deliver events

Nice to haves:

  • Driver's Licence
  • Proficiency with Priava, or other diary management software
  • Experience with Xero, Sage, or other accounting software