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Administrative Support Specialist

2 months ago

York, York City, United Kingdom STEM Learning Full time
Job Title: Contracts and Compliance Assistant

About the Role:

The Contracts and Compliance Assistant will provide high-level administrative support to the contracts and compliance teams at STEM Learning Limited. This role requires a positive and enthusiastic approach, with a focus on delivering excellent results and maintaining high standards of attention to detail.

Key Responsibilities:

  • Provide administrative assistance in maintaining contracts on behalf of STEM Learning and the ENTHUSE Charitable Trust.
  • Prepare contracts using template documentation, ensuring accuracy and compliance with company policies.
  • Work closely with the Contracts Manager to manage queries from colleagues and external parties.
  • Utilize IT systems, such as Signable, to carry out administrative tasks.
  • Maintain and update contracts documentation and records, ensuring completeness and accessibility for relevant colleagues.
  • Monitor and respond to routine queries, escalating non-routine matters as required.
  • Collaborate with the Compliance Manager to produce and manage staff training and communications related to policies.
  • Ensure the latest version of contracts and compliance policies, information, and guidance is up-to-date on STEM Learning's internal folders.
  • Assist the Compliance Manager with monitoring, providing signposting, and escalation for Data Security queries.
  • Support the Compliance Manager with monitoring and dealing with data or information security incidents.
  • Contribute to the administration of the information security management system and its associated internal audit program.
  • Provide a courteous and prompt point of contact for internal and external enquiries.
  • Ensure tasks are carried out in a timely, accurate, and effective manner.
  • Prioritize workload and manage competing priorities and pressures.
  • Engage in learning and development activities to enhance skills and competences required for the position.

Requirements:

  • Excellent communication skills with colleagues and external parties.
  • High level of attention to detail while working to deadlines and managing a varied workload.
  • Good time management and ability to prioritize tasks.
  • Experience of working remotely from a wider team using own initiative.
  • Excellent written and oral communication skills, with ability to interact effectively with a wide range of internal and external stakeholders.
  • Desirable experience of working in contracts and compliance, but full training can be provided.
  • Proactive, positive, and enthusiastic manner, with enthusiasm to develop the role.
  • Advanced IT skills across standard administrative IT packages (e.g., Microsoft Office) and willingness to embrace new technologies.
  • Excellent organizational skills.
  • Minimum of 2 years' experience working in a fast-paced and varied administrative environment.
  • Basic knowledge of data protection and information security is desirable but not essential, as full training will be provided.