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Application and Support Specialist

2 months ago

Bolton, Bolton, United Kingdom DXC Technology Inc. Full time

Job Summary:

We are seeking a highly skilled Application and Support Engineer to join our team at DXC Technology Inc. as a key member of our Mechanical Design Department.

Key Responsibilities:

  • Provide expert-level support for the efficient operation and maintenance of applications within the Mechanical Design Department.
  • Deliver comprehensive end-user support for Mechanical Design applications to a large user base.
  • Collaborate with cross-functional teams to define best practices and processes associated with Mechanical Design applications.
  • Assist in the development and implementation of application support strategies.
  • Perform 1st and 2nd level operations, including troubleshooting and resolving technical issues.
  • Stay up-to-date with the latest technologies and trends in application support and infrastructure.
  • Contribute to the development and maintenance of technical documentation and knowledge base.

Requirements:

  • Strong background in application support and infrastructure.
  • Excellent problem-solving and analytical skills.
  • Experience with Windows Server, Active Directory, and enterprise services.
  • Knowledge of SQL databases and management studio.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and interpersonal skills.

Preferred Qualifications:

  • Experience with Windchill administration and implementation.
  • Knowledge of Creo Parametric and Office PDF workers.
  • Experience with security patching, release management, and change management.