IT Support Specialist

4 weeks ago


Bolton, Bolton, United Kingdom Warburtons Full time

Job Title: IT Support Specialist

Job Summary:

Warburtons is seeking an experienced IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our IT infrastructure, ensuring the smooth operation of our systems and applications.

Key Responsibilities:

  • Investigate and resolve technical issues and problems
  • Monitor and maintain the network and server infrastructure
  • Provide advice and training to users on IT systems and applications
  • Develop and implement process and system improvements
  • Integrate new or enhanced products and services into the business

Requirements:

  • Background in IT support at Level 3/3rd Line
  • Ability to learn quickly and demonstrate initiative
  • Willingness to learn and expand IT skills, competence, and professionalism
  • Strong analytical thinking and problem-solving skills
  • Good communication skills in English

What We Offer:

  • A competitive salary and excellent benefits package
  • A slice of the annual profits
  • Family time is important to us, so we offer holiday entitlement and the opportunity to purchase up to an extra week's annual leave
  • Award-winning pension scheme
  • Products you will love, along with deals and discounts for you and your family through our Extra Dough website
  • Continued investment in your personal development
  • Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew
  • Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice, and a comprehensive occupational health service


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